Crowne Plaza Hawkesbury Valley by IHG
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Summary of reviewsCrowne Plaza Hawkesbury Valley by IHG, offers a delightful retreat nestled within serene rural surroundings, perfect for relaxation and leisurely walks. Its picturesque grounds, charming ponds and elegant fountains make it an ideal setting for weddings and various special events. Despite its tranquil ambiance, the hotel's location provides easy access to Windsor shopping centers, the Blue Mountains and local golf facilities, blending serenity with convenience.
The hotel's breakfast experience is a standout, praised for its wide variety of delicious options, including made-to-order omelettes and barista-made coffees. Guests frequently regard breakfast as a highlight of their stay, thanks in part to the courteous and friendly staff. Similarly, the dining experience at the hotel's Harvest Restaurant and Barracks Bar receives significant praise for quality food and reasonable prices, despite some isolated criticisms regarding service speed and occasional overcooked meals.
Guest rooms are consistently highlighted for their spaciousness, cleanliness and modern amenities. The well-furnished, comfortable rooms contribute to a welcoming atmosphere, supported by spotless housekeeping. Bathrooms and beds also receive high marks for their spaciousness and comfort, although a few guests noted some minor issues such as limited room service or views.
Cleanliness throughout the hotel is another area where Crowne Plaza Hawkesbury Valley excels. Guests appreciate the immaculate condition of the rooms, bathrooms and public areas with the housekeeping staff ensuring a consistently high standard. The hotel's grounds and facilities, including the spa and dining areas, are well-maintained, contributing to a pleasant environment.
The staff at Crowne Plaza Hawkesbury Valley are frequently commended for their warm and friendly demeanor, making guests feel welcomed and well-cared-for throughout their stay. From the reception team to the restaurant and cleaning staff, the level of attentiveness and professionalism enhances the overall experience.
The hotel's spa offers a tranquil and luxurious escape, praised for its relaxing treatments and high standard of cleanliness. Similarly, the gym is well-appreciated for its efficient and up-to-date equipment, despite suggestions for minor upgrades and the addition of water facilities. The pool area with its inviting and kid-friendly amenities, is another favored feature, although some guests mentioned occasional overcrowding and varying pool temperatures.
Parking facilities at the hotel are generally well-received with ample, free on-site parking highlighted as convenient. However, some guests noted that parking closer to their rooms could be limited. The hotel is also recommended for family trips, offering various activities tailored for children, enhancing the experience for families.
Overall, Crowne Plaza Hawkesbury Valley stands out as a clean, comfortable and relaxing four-star establishment, boasting excellent facilities, appealing amenities and a professional, friendly staff. The steady stream of positive reviews highlights its commitment to providing a high-quality and memorable stay for all visitors.
Categories
The hotel's breakfast experience is a standout, praised for its wide variety of delicious options, including made-to-order omelettes and barista-made coffees. Guests frequently regard breakfast as a highlight of their stay, thanks in part to the courteous and friendly staff. Similarly, the dining experience at the hotel's Harvest Restaurant and Barracks Bar receives significant praise for quality food and reasonable prices, despite some isolated criticisms regarding service speed and occasional overcooked meals.
Guest rooms are consistently highlighted for their spaciousness, cleanliness and modern amenities. The well-furnished, comfortable rooms contribute to a welcoming atmosphere, supported by spotless housekeeping. Bathrooms and beds also receive high marks for their spaciousness and comfort, although a few guests noted some minor issues such as limited room service or views.
Cleanliness throughout the hotel is another area where Crowne Plaza Hawkesbury Valley excels. Guests appreciate the immaculate condition of the rooms, bathrooms and public areas with the housekeeping staff ensuring a consistently high standard. The hotel's grounds and facilities, including the spa and dining areas, are well-maintained, contributing to a pleasant environment.
The staff at Crowne Plaza Hawkesbury Valley are frequently commended for their warm and friendly demeanor, making guests feel welcomed and well-cared-for throughout their stay. From the reception team to the restaurant and cleaning staff, the level of attentiveness and professionalism enhances the overall experience.
The hotel's spa offers a tranquil and luxurious escape, praised for its relaxing treatments and high standard of cleanliness. Similarly, the gym is well-appreciated for its efficient and up-to-date equipment, despite suggestions for minor upgrades and the addition of water facilities. The pool area with its inviting and kid-friendly amenities, is another favored feature, although some guests mentioned occasional overcrowding and varying pool temperatures.
Parking facilities at the hotel are generally well-received with ample, free on-site parking highlighted as convenient. However, some guests noted that parking closer to their rooms could be limited. The hotel is also recommended for family trips, offering various activities tailored for children, enhancing the experience for families.
Overall, Crowne Plaza Hawkesbury Valley stands out as a clean, comfortable and relaxing four-star establishment, boasting excellent facilities, appealing amenities and a professional, friendly staff. The steady stream of positive reviews highlights its commitment to providing a high-quality and memorable stay for all visitors.
Resort near Golf Courses
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Indoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Indoor Pool
Resort with Heated Pool
Guest Reviews
Nestled within serene and idyllic rural surroundings, Crowne Plaza Hawkesbury Valley promises a beautiful retreat. The hotel's picturesque grounds are perfect for leisurely walks, featuring charming ponds and elegant fountains. It's an ideal spot for weddings with numerous guests praising the lovely, convenient location for such events.
Guests appreciate the proximity to Windsor and its shopping centers, while also highlighting the easy access to the Blue Mountains and local golf facilities. The hotel is nicely maintained with well-kept gardens that add to the stunning views of the area. Despite its secluded feel, it remains close to everything one might need, making it a convenient location for various purposes.
The location is described as serene and perfect for relaxation, supported by excellent facilities, strong WiFi and superb customer service. The setting is not only functional but also visually pleasing, contributing to an overall delightful stay. However, some reviews mentioned occasional local walk closures and potential flood susceptibility, which could impact certain aspects of the experience.
Overall, the Crowne Plaza Hawkesbury Valley stands out for its beautiful and convenient location, making it a fantastic choice for a tranquil yet accessible getaway.
The breakfast experience at Crowne Plaza Hawkesbury Valley by IHG, garners considerable praise from guests. Descriptions such as "wonderful", "great" and "excellent" frequently appear in reviews with many noting the wide variety and delicious selection at the buffet. Guests appreciated the plentiful and fresh options, highlighting both hot and cold dishes, including made-to-order omelettes and barista-made coffees. The breakfast was often described as a highlight of the stay with particular mention of the friendly and courteous staff who enhanced the dining experience.
Several reviews pointed out the exceptional value of the breakfast, especially when included in the room rate. The inclusion of kid-friendly options and the availability of a continental breakfast added to the positive feedback. Specific items like perfectly poached eggs and expertly crafted coffee were noted as standout elements.
However, there are occasional mentions of areas for improvement, such as the desire for more variety and some inconsistencies in food preparation. Despite these minor issues, the overall sentiment is overwhelmingly positive, making the breakfast at Crowne Plaza Hawkesbury Valley a memorable part of the guest experience.
Crowne Plaza Hawkesbury Valley boasts a diverse and pleasing dining experience, enhancing its reputation through its various meal offerings. Diners particularly praise the Harvest Restaurant, highlighting the delicious and generously sized meals at reasonable prices. The Barracks Bar and its scrumptious bar menu also receive positive feedback, making it a favorable option for casual dining.
Guests express satisfaction with the overall quality of the food, often referring to it as wonderful, fantastic and very good. Special mentions include noteworthy dinners, lovely birthday lunches and satisfying breakfast options. Despite some isolated criticisms regarding slow dinner service and occasional overcooked steaks, the overall consensus leans towards a commendable dining experience.
Special evenings such as New Year’s and Valentine’s Day have had mixed reviews with some guests not finding them up to expectations. However, for most, dining at Crowne Plaza Hawkesbury Valley presents a good combination of variety and taste, fitting properly within both leisure and formal contexts.
Crowne Plaza Hawkesbury Valley, part of the IHG Hotel chain, boasts a range of guest rooms that have garnered positive feedback for their spaciousness, cleanliness and modern amenities. Guests frequently highlight the large, comfortable and well-furnished rooms, often noting their welcoming and inviting atmosphere. Plush, luxurious and tastefully decorated accommodations are commonly praised with many appreciating the subtle homestead touch in the decor.
The bathrooms are another standout feature, described as spacious and exceptional. The beds also receive kudos for their comfort, contributing to the overall restful experience. The rooms are noted to be pristine with the housekeeping staff ensuring they are always spotless and well-presented.
Despite some rooms being described as small and facing unappealing views or having issues such as limited room service or a lack of minibars, the majority of guests seem very satisfied with the room conditions and the overall environment. The hotel's new refurbishments have also been well-received, offering a stylish and modern setting.
Negative aspects were sporadically mentioned, including instances of musty towels, basic furnishings and small room sizes that didn't meet expectations for the price paid. These occurrences appear to be exceptions rather than the rule.
Overall, guests often express pleasure with their stay, highlighting the clean, modern and spacious accommodations that significantly contribute to a pleasant and relaxing visit.
Crowne Plaza Hawkesbury Valley by IHG, has garnered widespread praise for its beds, described by many guests as extremely comfortable and super comfy. The bedding is consistently highlighted for its comfort with multiple mentions of the beds being large, fluffy and even the best some guests have ever experienced at a hotel. The twin beds also received positive remarks for their comfort.
Several reviews affirm the excellence of the bedding with a notable number highlighting the beds' softness and size. While the majority of guests found the beds to be exceptionally comfortable, there were isolated mentions of the beds being too soft or uncomfortable for some individuals. Pillows generally added to the positive experience, despite a few noting slight discomfort.
Overall, the beds at Crowne Plaza Hawkesbury Valley are a standout feature, contributing significantly to the quality of stay for many guests.
Crowne Plaza Hawkesbury Valley by IHG, garners a multitude of positive reviews highlighting its impressive commitment to cleanliness and comfort. Guests repeatedly emphasize the hotel's spotlessly maintained property and well-presented clean surroundings. The rooms receive particular praise for being modern, comfortable and cleaned to a high standard every day with many noting the spotless condition and quality furnishings. Both the bedrooms and bathrooms are frequently described as very clean, contributing to an overall sense of cleanliness and tidiness throughout the hotel.
The immaculate grounds and location of the hotel further enhance the experience, while facilities such as the spa and dining areas are also kept in excellent condition. Guests appreciate the clean, odor-free rooms, especially the newly renovated ones and commend the staff for their efforts in maintaining the cleanliness standards.
However, some areas for improvement were noted, including occasional cobwebs in the rooms and the cleanliness of public areas like the pool and common zones, which at times appeared tired and in need of more frequent cleaning. Despite these minor issues, the overall feedback on the hotel’s cleanliness remains overwhelmingly positive, making it a top choice for those prioritizing a clean and comfortable stay.
At Crowne Plaza Hawkesbury Valley by IHG, guests consistently praised the hotel staff for their warm and friendly demeanor. The reception team was particularly noted for their helpfulness and efficient check-in process, making guests feel welcomed right from the start. Throughout the hotel, staff members were described as exceptionally friendly and courteous, always willing to assist with any needs or enquiries. Whether it was providing travel and dining information or going above and beyond to accommodate special requests, the team demonstrated a high level of professionalism and attentiveness.
Both the restaurant and bar staff were repeatedly highlighted for their friendliness and great service, contributing to an inviting atmosphere. Guests appreciated the cheerful cleaning staff and their thoroughness, ensuring rooms were kept immaculate. Overall, the hotel's staff consistently left a positive impression with many guests remarking on their patience, accommodating nature and exceptional customer service. In an environment that can handle both business and leisure travelers seamlessly, the staff at Crowne Plaza Hawkesbury Valley truly stood out, making any stay a delightful experience.
The Crowne Plaza Hawkesbury Valley by IHG, boasts a day spa that guests frequently describe as lovely and luxurious. The relaxing atmosphere of the spa stands out, providing a sanctuary for those looking to unwind. The treatments offered are well-regarded and the staff contribute significantly to a positive experience with their attentive service. Visitors appreciate the cleanliness and the overall high standard of the spa facilities, which include hot tubs and treatment rooms designed to enhance relaxation.
While the spa is generally well-received, a few areas for improvement were noted by visitors. Some guests experienced issues with the pool not being fully accessible and desired it to be more disabled-friendly. Additionally, there were mentions of the need for better heating in the spa area and concerns over the intensity of the chlorine. At times, certain amenities like the Thalgo spa were unavailable and some guests held onto the spa facilities for extended periods, limiting access for others. Despite these issues, the majority of reviews highlight the enjoyable and tranquil experience that the hotel's spa provides, making it a notable feature of the Crowne Plaza Hawkesbury Valley.
The gym at Crowne Plaza Hawkesbury Valley by IHG, receives favorable feedback from guests, who describe it as excellent and efficient. It features exercise bikes, elliptical treadmills and hand weights, all of which are readily accessible without any additional fees. Positive remarks highlight the up-to-date equipment, although some reviews suggest that the gym could benefit from minor upgrades and note the absence of water facilities. Despite these few critiques, the gym remains a well-appreciated amenity for visitors seeking to maintain their fitness routines during their stay.
The pool area at Crowne Plaza Hawkesbury Valley by IHG, garners mostly positive feedback from guests, highlighting its inviting and charming ambiance. Families particularly appreciate the kid-friendly environment with children enjoying the indoor pool and its accompanying play equipment and water slide.
The poolside offers modern amenities and ample seating, making it a relaxing spot for both parents and kids. Additionally, guests commend its heated waters, which provide comfort, although some have mentioned that the pool's temperature can sometimes be cold. The pools' cleanliness is noted, but there are occasional mentions of it being dirty and in some instances, pool towels run out.
The indoor pool, praised for its heating and cleanliness, is a hit among families, allowing children to play freely. However, some reviews mention that the swimming pools might feel small and can get crowded at times. Despite these drawbacks, the overall experience at the pool area remains very positive, providing a delightful addition to the hotel's amenities.
Guests have generally positive feedback about the parking facilities at Crowne Plaza Hawkesbury Valley by IHG. The majority highlight that there is ample and free parking available on-site with plenty of spaces, especially near the pool area. Many found the parking to be convenient and within walking distance of the hotel. Additionally, there are dedicated mobility car spaces available. However, some mentioned that parking closer to the rooms can be limited and a few had concerns about the distance to the carpark. Despite these minor issues, the hotel provides good parking facilities overall, including convenient underground and close parking options.
Crowne Plaza Hawkesbury Valley offers a variety of amenities and activities tailored specifically for kids, making it highly recommended for young families and family trips. Visitors frequently mention the plethora of junior sports and extra activities available, especially during school holidays, enhancing the overall family experience. The indoor pool and play area are particular highlights, where kids can enjoy themselves freely and actively. Many reviews suggest it as a great choice for family events like birthday lunches and for entertaining visitors with children, contributing to a memorable stay for families.
Crowne Plaza Hawkesbury Valley by IHG, is often described as a four-star establishment with reliable service and high standards. Guests consistently highlight the four-star view and amenities, along with the staff’s professionalism. The facilities are considered to meet the expectations of a four-star rating and overall, the hotel is deemed worthy of receiving 4+ stars. However, there are occasional mentions of room for improvement, such as the availability of certain essentials like toothpaste, which some guests expect at this level. Despite these minor points, the general consensus leans towards a positive, four-star experience.
Crowne Plaza Hawkesbury Valley by IHG, receives high marks from business travelers for its comprehensive facilities and services. Visitors appreciate the comfortable business area and free Wi-Fi, which enhance productivity. The venue is frequently described as excellent for conferences and meetings, offering ideal conference facilities and professional amenities. Business travelers find the property perfect for work trips with rooms equipped with plenty of power points and a well-lit desk. The front-desk staff is noted for their professionalism and additional conveniences such as available meeting rooms and complimentary use of computers and printers contribute to the hotel being an ideal business location. Prompt room service adds to the overall positive experience for those on business trips.
When staying at the Crowne Plaza Hawkesbury Valley, guests with disabilities can expect a range of accessible features. The hotel offers accessible rooms specifically designed for those with mobility challenges and the overall property provides wheelchair access, making it easy to navigate. Elevators and hallways are accessible, further enhancing the convenience of moving around the hotel. Dining areas are also accessible, ensuring that everyone can enjoy meals comfortably. However, it's worth noting that the spa might not be as accommodating for disabled guests. Nevertheless, added amenities for disabled clients are available, enhancing the overall experience. First-floor rooms and external stairways are also accessible, adding to the ease of access for elderly guests or those with limited mobility.
The Crowne Plaza Hawkesbury Valley by IHG, features an indoor heated pool that many guests found inviting and warm. The heated pool area includes a poolside tent, adding to the overall experience. Although there were some mentions of the pool not being as warm as expected, particularly needing the heating turned up during Autumn, overall, the heated pool remains a highlighted feature.
Nestled in picturesque surroundings, the Crowne Plaza Hawkesbury Valley by IHG, offers a truly luxurious experience. The hotel stands out with its upscale feel, presenting elegant and comfortable furnishings throughout its rooms. Guests can enjoy spacious and well-appointed showers that add a touch of opulence to their stay. The luxurious garden provides a serene retreat, perfectly complementing the overall ambiance. High-quality amenities and luxury standards further enhance the experience, while the exceptional service ensures every need is met with a touch of refinement. This hotel truly embodies luxury in every aspect, making it a standout choice for those seeking an indulgent getaway.
Situated amidst beautiful views and a picturesque garden, the Crowne Plaza Hawkesbury Valley offers a serene and lovely setting perfect for a romantic getaway. The quaint and charming atmosphere, combined with a touch of homestead, creates a romantic ambiance ideal for couples. Guests can enjoy pleasant walks around the property and the opportunity for a romantic dinner, making it an excellent choice for celebrating special occasions like anniversaries.
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Location
Guests appreciate the proximity to Windsor and its shopping centers, while also highlighting the easy access to the Blue Mountains and local golf facilities. The hotel is nicely maintained with well-kept gardens that add to the stunning views of the area. Despite its secluded feel, it remains close to everything one might need, making it a convenient location for various purposes.
The location is described as serene and perfect for relaxation, supported by excellent facilities, strong WiFi and superb customer service. The setting is not only functional but also visually pleasing, contributing to an overall delightful stay. However, some reviews mentioned occasional local walk closures and potential flood susceptibility, which could impact certain aspects of the experience.
Overall, the Crowne Plaza Hawkesbury Valley stands out for its beautiful and convenient location, making it a fantastic choice for a tranquil yet accessible getaway.
Breakfast
Several reviews pointed out the exceptional value of the breakfast, especially when included in the room rate. The inclusion of kid-friendly options and the availability of a continental breakfast added to the positive feedback. Specific items like perfectly poached eggs and expertly crafted coffee were noted as standout elements.
However, there are occasional mentions of areas for improvement, such as the desire for more variety and some inconsistencies in food preparation. Despite these minor issues, the overall sentiment is overwhelmingly positive, making the breakfast at Crowne Plaza Hawkesbury Valley a memorable part of the guest experience.
Dinner
Guests express satisfaction with the overall quality of the food, often referring to it as wonderful, fantastic and very good. Special mentions include noteworthy dinners, lovely birthday lunches and satisfying breakfast options. Despite some isolated criticisms regarding slow dinner service and occasional overcooked steaks, the overall consensus leans towards a commendable dining experience.
Special evenings such as New Year’s and Valentine’s Day have had mixed reviews with some guests not finding them up to expectations. However, for most, dining at Crowne Plaza Hawkesbury Valley presents a good combination of variety and taste, fitting properly within both leisure and formal contexts.
Rooms
The bathrooms are another standout feature, described as spacious and exceptional. The beds also receive kudos for their comfort, contributing to the overall restful experience. The rooms are noted to be pristine with the housekeeping staff ensuring they are always spotless and well-presented.
Despite some rooms being described as small and facing unappealing views or having issues such as limited room service or a lack of minibars, the majority of guests seem very satisfied with the room conditions and the overall environment. The hotel's new refurbishments have also been well-received, offering a stylish and modern setting.
Negative aspects were sporadically mentioned, including instances of musty towels, basic furnishings and small room sizes that didn't meet expectations for the price paid. These occurrences appear to be exceptions rather than the rule.
Overall, guests often express pleasure with their stay, highlighting the clean, modern and spacious accommodations that significantly contribute to a pleasant and relaxing visit.
Beds
Several reviews affirm the excellence of the bedding with a notable number highlighting the beds' softness and size. While the majority of guests found the beds to be exceptionally comfortable, there were isolated mentions of the beds being too soft or uncomfortable for some individuals. Pillows generally added to the positive experience, despite a few noting slight discomfort.
Overall, the beds at Crowne Plaza Hawkesbury Valley are a standout feature, contributing significantly to the quality of stay for many guests.
Cleanliness
The immaculate grounds and location of the hotel further enhance the experience, while facilities such as the spa and dining areas are also kept in excellent condition. Guests appreciate the clean, odor-free rooms, especially the newly renovated ones and commend the staff for their efforts in maintaining the cleanliness standards.
However, some areas for improvement were noted, including occasional cobwebs in the rooms and the cleanliness of public areas like the pool and common zones, which at times appeared tired and in need of more frequent cleaning. Despite these minor issues, the overall feedback on the hotel’s cleanliness remains overwhelmingly positive, making it a top choice for those prioritizing a clean and comfortable stay.
Staff
Both the restaurant and bar staff were repeatedly highlighted for their friendliness and great service, contributing to an inviting atmosphere. Guests appreciated the cheerful cleaning staff and their thoroughness, ensuring rooms were kept immaculate. Overall, the hotel's staff consistently left a positive impression with many guests remarking on their patience, accommodating nature and exceptional customer service. In an environment that can handle both business and leisure travelers seamlessly, the staff at Crowne Plaza Hawkesbury Valley truly stood out, making any stay a delightful experience.
Spa
While the spa is generally well-received, a few areas for improvement were noted by visitors. Some guests experienced issues with the pool not being fully accessible and desired it to be more disabled-friendly. Additionally, there were mentions of the need for better heating in the spa area and concerns over the intensity of the chlorine. At times, certain amenities like the Thalgo spa were unavailable and some guests held onto the spa facilities for extended periods, limiting access for others. Despite these issues, the majority of reviews highlight the enjoyable and tranquil experience that the hotel's spa provides, making it a notable feature of the Crowne Plaza Hawkesbury Valley.
Gym
Pool
The poolside offers modern amenities and ample seating, making it a relaxing spot for both parents and kids. Additionally, guests commend its heated waters, which provide comfort, although some have mentioned that the pool's temperature can sometimes be cold. The pools' cleanliness is noted, but there are occasional mentions of it being dirty and in some instances, pool towels run out.
The indoor pool, praised for its heating and cleanliness, is a hit among families, allowing children to play freely. However, some reviews mention that the swimming pools might feel small and can get crowded at times. Despite these drawbacks, the overall experience at the pool area remains very positive, providing a delightful addition to the hotel's amenities.
Parking
Family
4 Star
Business
Accessible
Heated Pool
Luxury
Romantic
Yes, Crowne Plaza Hawkesbury Valley by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Crowne Plaza Hawkesbury Valley by IHG.
No, Crowne Plaza Hawkesbury Valley by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Hawkesbury Valley by IHG.
Yes, Crowne Plaza Hawkesbury Valley by IHG has a gym.
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