Family Friendly Hotel
Summary of reviews related to the 'Family' categoryYork Pavilion Hotel, Sure Hotel Collection by Best Western is ideal for family visits, offering a perfect blend of traditional charm and modern comfort. Its convenient location near family residences and local universities makes it an excellent choice for family reunions and celebrations. During school summer holidays, the hotel buzzes with happy family times, where children and parents can relax in a friendly, welcoming atmosphere.
For guests with young children or babies, the hotel takes extra care to ensure convenience and comfort. A family with a two-week-old baby appreciated being moved to an apartment, giving them access to essential facilities like a fridge and microwave. Similarly, families with special needs are well accommodated, exemplified by the attention given to a guest's learning-disabled son.
The hotel's quiet, comfortable rooms—accessed from outside—are a hit among families. Suites and family rooms are particularly praised for their cleanliness and comfort. The staff's exceptional service and welcoming attitude make guests feel instantly at home, often going above and beyond to cater to various needs. Despite minor mishaps, like a missing birthday surprise, the overall experience at the hotel remains overwhelmingly positive, highlighted by an accommodating and friendly environment perfect for family stays.
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Questionnaire
What percentage of your guests are families? Under 50%
Family-Friendly room types: Please suggest which room type a family with one child should choose and where the child will sleep:
Double rooms with extra bed (£25 per extra bed)
Apartment with sofa bed (£25 per extra bed)
Please suggest which room type a family with two children should choose and where the children will sleep:
Double room with 2 extra beds (£25 per extra bed)
Please suggest which room type a family with three children should choose and where the children will sleep:
Double room with 3 extra beds (£25 per extra bed)
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:
Double room with a cot
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:
Double room with extra bed and cot
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:
Double room with 2 cots
Baby cot details: Max age:2
Can the baby cot be placed in the same room with the parents? Yes
Is there a kids' club? No
Do you offer babysitting/child services? No