Hotel Grand
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Summary of reviewsHotel Grand, located in the historic center of Žilina, is highly praised for its prime location, offering easy access to the city's vibrant life while maintaining a serene atmosphere. Guests appreciate being mere steps from the main square, market, restaurants and pedestrian zones, which enhance their dynamic experience. The charm of the surrounding area, coupled with convenient nearby parking, further adds to the hotel's appeal.
The breakfast at Hotel Grand is noted for its quality and variety with many guests enjoying the tasty selection and pleasant service. However, there is room for improvement in catering to specific dietary needs, freshness and replenishment of items.
The rooms are generally spacious, clean and comfortable, equipped with essential amenities like air conditioning and kettles. The presence of whirlpool bathtubs in some rooms adds a touch of luxury. Despite the overall positive reviews, some guests noted that the rooms could benefit from modernization, as certain features, such as older carpets and creaky beds, show signs of wear.
Cleanliness is a consistently strong point for Hotel Grand with guests frequently lauding the cleanliness of the rooms and common areas. The provision of fresh towels daily and comfortable furnishings contributes to the pleasant and tidy environment.
The staff receive high marks for their friendliness and helpfulness, creating a welcoming and professional atmosphere. Specific staff members, such as the receptionist Mr. Looby, are often mentioned for their exceptional service. Although a few guests noted language barriers, the overall hospitality is a significant highlight.
The hotel's parking options are well-managed despite some complexity due to its central location. Some guests mentioned high costs and complicated access, but the assistance provided by the staff and the security of the parking options are appreciated.
Lastly, the beds at Hotel Grand are widely regarded as comfortable, offering a restful night's sleep. While some beds may need replacement due to creaking or short lengths, the majority of guests praise the size, cleanliness and softness of the bedding.
In summary, Hotel Grand offers a vibrant yet tranquil stay with an exceptional location, helpful staff and comfortable accommodations. While there are areas for improvement, particularly in breakfast variety and room modernization, the overall experience is positive and satisfying for guests.
Categories
The breakfast at Hotel Grand is noted for its quality and variety with many guests enjoying the tasty selection and pleasant service. However, there is room for improvement in catering to specific dietary needs, freshness and replenishment of items.
The rooms are generally spacious, clean and comfortable, equipped with essential amenities like air conditioning and kettles. The presence of whirlpool bathtubs in some rooms adds a touch of luxury. Despite the overall positive reviews, some guests noted that the rooms could benefit from modernization, as certain features, such as older carpets and creaky beds, show signs of wear.
Cleanliness is a consistently strong point for Hotel Grand with guests frequently lauding the cleanliness of the rooms and common areas. The provision of fresh towels daily and comfortable furnishings contributes to the pleasant and tidy environment.
The staff receive high marks for their friendliness and helpfulness, creating a welcoming and professional atmosphere. Specific staff members, such as the receptionist Mr. Looby, are often mentioned for their exceptional service. Although a few guests noted language barriers, the overall hospitality is a significant highlight.
The hotel's parking options are well-managed despite some complexity due to its central location. Some guests mentioned high costs and complicated access, but the assistance provided by the staff and the security of the parking options are appreciated.
Lastly, the beds at Hotel Grand are widely regarded as comfortable, offering a restful night's sleep. While some beds may need replacement due to creaking or short lengths, the majority of guests praise the size, cleanliness and softness of the bedding.
In summary, Hotel Grand offers a vibrant yet tranquil stay with an exceptional location, helpful staff and comfortable accommodations. While there are areas for improvement, particularly in breakfast variety and room modernization, the overall experience is positive and satisfying for guests.
Hotel with Rooms With Jacuzzi / Hot-tub
Historic Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
3-Star Hotel
Guest Reviews
Hotel Grand, nestled in the heart of Žilina's historic center, enjoys an enviable position for those seeking easy access to the city’s vibrant life. Guests consistently praise the hotel's excellent, central location, noting it is situated mere steps from the main square and various attractions. The proximity to the marketplace, pedestrian zones and an abundance of restaurants ensures convenience and a dynamic experience. Despite being in such a central spot, the hotel maintains a quiet and serene atmosphere, offering the perfect blend of accessibility and tranquility. Visitors also commend the surrounding area’s charm, contributing to the overall appeal of staying at Hotel Grand. Additionally, the convenience of nearby parking and the helpfulness of the friendly staff further enhance the guest experience.
Hotel Grand’s breakfast offerings receive a mixed range of reviews from guests. Many guests praised the breakfast for its quality and variety, highlighting the wide selection and tasty options. Comments frequently noted the excellent and delicious nature of the breakfast with some appreciating the buffet style and the quality of items like omelets with bacon. Additionally, the pleasant service provided by the breakfast staff received positive mention, enhancing the overall morning experience.
However, not all guests were satisfied. Some found the breakfast selection limited and lacking in variety, noting that the options could be more diverse. Specific criticisms included minimal options for vegan and gluten-free diets, occasional freshness issues and the fact that items were not always replenished promptly. A few reviews described the breakfast as being of average quality and not meeting the hotel standards with special mention of heavily diluted orange juice and average coffee.
In summary, while many found Hotel Grand’s breakfast to be enjoyable and satisfying, there is room for improvement in consistency, variety and catering to specific dietary needs.
Hotel Grand offers rooms that are generally appreciated for their spaciousness, cleanliness and comfort. Many guests highlight the ample storage space, well-placed electrical sockets and provision of essentials like air conditioning and kettles. The presence of whirlpool bathtubs in some of the rooms adds a touch of luxury that several guests enjoyed.
The rooms are described as adequately sized with some featuring balconies that offer a pleasant view. Daily cleaning services maintain a high standard of cleanliness, contributing to an overall positive experience. Despite the positive aspects, there are some noted deficiencies; guests mention a lack of modern amenities such as safes and paper tissues and some rooms have an outdated feel with older equipment like worn-out carpets and creaky beds.
A few reviews mention maintenance issues, including malfunctioning air conditioning and older, worn-out beds. Additionally, some feel that the pictures on the website present the rooms in a more flattering light than reality.
Overall, while Hotel Grand provides a comfortable and clean environment with spacious rooms and convenient amenities, there is a clear consensus that modernization is needed to align the facilities with contemporary standards.
Hotel Grand boasts largely comfortable beds with numerous guests describing them as very comfortable and surprisingly soft. Many appreciated the size and cleanliness with mentions of king-size beds and clean, comfortable bedding contributing to restful sleep. However, there are occasional remarks about beds needing replacement due to creaking and a few mentions of beds being somewhat short. Despite these minor setbacks, the overall consensus is that guests find the beds at Hotel Grand to be a highlight of their stay, ensuring a good night's rest.
Hotel Grand consistently receives praise for its exceptional cleanliness with many guests noting that rooms are very clean and tidy. Reviews highlight that the rooms, including private bathrooms, are consistently clean and fresh towels are provided daily. Guests frequently describe the accommodation as comfortable and clean, pointing out details such as comfortable beds, soft armchairs and practical furnishings. Although a few remarks mention minor issues like older bathroom fixtures or air conditioning problems, the overall cleanliness and pleasant atmosphere of the hotel are highly appreciated. The hotel's excellent location and the added charm of the surrounding Christmas markets further enhance the staying experience.
The staff at Hotel Grand have been consistently praised for their friendliness and helpfulness. Many guests highlighted the extremely nice and efficient nature of the staff, emphasizing their willingness to assist and their approachable demeanor. Reviews frequently mention the cordial atmosphere created by the reception and cleaning staff with specific commendations for individuals such as the receptionist Mr. Looby.
The hospitality at the hotel is noted for being both professional and kind, enhancing guests' overall experiences, particularly during special times like the Christmas markets. However, it's worth noting that a few guests felt the staff were reserved in their kindness and not all personnel were proficient in English.
Overall, the staff at Hotel Grand are characterized by their friendliness, attentiveness and willingness to go the extra mile, contributing significantly to the positive atmosphere of the hotel.
Hotel Grand provides various parking options for its guests. The hotel features a private parking lot, available upon request and monitored by cameras for added security. Despite some reviews mentioning the cost of parking being too high and the access being complicated due to its central location in a pedestrian zone, other guests appreciated the central location with parking.
Assistance with parking is available and instructions are provided timely and in detail, making the process easier for visitors. Some guests found the parking right in front of the hotel convenient and secure, while others utilized affordable nearby options such as free parking next to the hotel or parking available for a fee at €7.
Overall, while reaching the hotel by car can be complex, the parking arrangements are well managed by the staff.
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Location
Breakfast
However, not all guests were satisfied. Some found the breakfast selection limited and lacking in variety, noting that the options could be more diverse. Specific criticisms included minimal options for vegan and gluten-free diets, occasional freshness issues and the fact that items were not always replenished promptly. A few reviews described the breakfast as being of average quality and not meeting the hotel standards with special mention of heavily diluted orange juice and average coffee.
In summary, while many found Hotel Grand’s breakfast to be enjoyable and satisfying, there is room for improvement in consistency, variety and catering to specific dietary needs.
Rooms
The rooms are described as adequately sized with some featuring balconies that offer a pleasant view. Daily cleaning services maintain a high standard of cleanliness, contributing to an overall positive experience. Despite the positive aspects, there are some noted deficiencies; guests mention a lack of modern amenities such as safes and paper tissues and some rooms have an outdated feel with older equipment like worn-out carpets and creaky beds.
A few reviews mention maintenance issues, including malfunctioning air conditioning and older, worn-out beds. Additionally, some feel that the pictures on the website present the rooms in a more flattering light than reality.
Overall, while Hotel Grand provides a comfortable and clean environment with spacious rooms and convenient amenities, there is a clear consensus that modernization is needed to align the facilities with contemporary standards.
Beds
Cleanliness
Staff
The hospitality at the hotel is noted for being both professional and kind, enhancing guests' overall experiences, particularly during special times like the Christmas markets. However, it's worth noting that a few guests felt the staff were reserved in their kindness and not all personnel were proficient in English.
Overall, the staff at Hotel Grand are characterized by their friendliness, attentiveness and willingness to go the extra mile, contributing significantly to the positive atmosphere of the hotel.
Parking
Assistance with parking is available and instructions are provided timely and in detail, making the process easier for visitors. Some guests found the parking right in front of the hotel convenient and secure, while others utilized affordable nearby options such as free parking next to the hotel or parking available for a fee at €7.
Overall, while reaching the hotel by car can be complex, the parking arrangements are well managed by the staff.
No, Hotel Grand doesn't have any pool.
Yes, a spa is available at Hotel Grand.
Yes, Hotel Grand welcomes dogs.
Yes, parking facilities are available at Hotel Grand.
No, Hotel Grand doesn't have a gym.
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