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Summary of reviewsThe Address Citywest, formerly known as Kingswood Hotel, receives high praise from guests for its convenient location, excellent service and overall comfortable experience. Situated just off the N7, the hotel’s proximity to various points of interest, such as Grangecastle Business Park and Dublin Zoo, appeals to both business and leisure travelers. The location is particularly appreciated by those with cars due to the secure and free underground parking, while the LUAS line offers an accessible public transport option.
Guests frequently commend the hotel's cleanliness, comfort and stylish, modern interiors following recent refurbishments. Rooms are described as spacious and well-furnished, contributing to a positive and restful stay. Although a few noted minor issues like narrow baths and slight motorway noise, the general sentiment is overwhelmingly positive.
The breakfast at The Address Citywest is highly favored for its variety and quality with the cooked breakfast often being a standout feature. The Parlour, where breakfast is served, adds to the pleasant dining experience with its beautiful ambiance and friendly staff. While some guests suggested a more comprehensive selection, the overall feedback remains enthusiastic.
Dinner at the hotel's restaurant is also praised for its delicious and high-quality food with a lovely ambiance further enhanced by friendly and competent staff. Although service speed was occasionally mentioned as an area for improvement, the overall dining experience is considered delightful.
The exceptional staff at The Address Citywest are a critical component of its positive reviews. Guests consistently highlight the team’s politeness, friendliness and efficiency, often noting specific staff members who contributed significantly to their stay. Service from check-in to departure is described as warm and welcoming, greatly enhancing the overall experience.
Cleanliness across the property is another significant factor in the hotel's favor. From spotless rooms to well-maintained public areas, guests appreciate the modern aesthetic and the meticulous care evident throughout the hotel.
The Address Citywest’s parking facilities add to its appeal, offering easy access, ample space and a secure environment for guests’ vehicles.
Although feedback on the beds is mixed with some finding them very comfortable and others noting issues such as hardness or size, the majority of guests report a good night’s sleep within the decently sized and well-equipped rooms.
Overall, The Address Citywest excels in offering a sought-after location, exceptional service and comfortable, clean accommodations, making it a reliable choice for a variety of travelers.
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